Service Reviews For Sport Clips Haircuts of NoHo

5 rating

I had a rare bad experience recently and as soon as Dawn found out, she went well out of her way to make it right. First, she made herself available to me immediately when she didn't have to. Then, she had Anna, one of their best stylists, fix my cut as best as she could. I didn't think they could do much about it, but I was wrong. Within minutes, I felt significantly better about my cut. On top of that, Dawn offered to make my next cut free of charge. I had practically made my next appointment with Anna before I left. This is how you retain customers! Thank you, Dawn.

5 rating

Fantastic shop!

1 rating
  • 11/25/19
  • Justin McCracken. Service

I made an appointment through the app and was told I had a wait of 17 minutes. Got in my car and drove to the location, two free stylists when I arrive. My name was first on the screen, but they took 2 other people before me that were lower on the list and created a 25 min wait. I am on lunch, I can’t wait, that is why I made the appointment online. Poor customer service!

Rated 2.6 out of 5.0 based on 5 Client reviews

5
Karo B. | June 9, 2020 Service

"I had a rare bad experience recently and as soon as Dawn found out, she went well out of her way to "

5
Harry G. | June 5, 2020 Service

"Fantastic shop!"

1
Justin McCracken. | November 25, 2019 Service

"I made an appointment through the app and was told I had a wait of 17 minutes. Got in my car and dr"

1
Philip L. | October 13, 2018 Service

"Zero stars; worst customer service I’ve seen in a while. One girl went on break or something, as soo"

1
Anonoymous A. | November 12, 2017 Service

"The lady who cut my hair was honestly the worst barber I have ever had in my 24 years on this planet"